Frequently Asked Questions

Is there an age limit?

No, there is no age limit for testing. Any of the DNA tests can be performed on individuals of any age, even newborns. If the patient is a minor, the legal guardian must sign the DNA testing consent form.

Do the test kits expire?

No, the DNA test kits do not have an expiration date.

How is the DNA sample collected?

DNA is collected by rubbing a brush gently inside the mouth against the cheek for 15 seconds. The collection is safe and painless and can be performed on individuals at any age, including infants.

How will I receive my results?

Your results will be available in your secure online account as soon as testing is complete. Your results can also be emailed or mailed to you, if requested.

How are the test kits stored?

All test kits are stored at room temperature before and after sample collection. Test kits can be stored indefinitely prior to sample collection. Test kits should be returned for testing within 3 months after sample collection.

Can I use other mouth swabs for sample collection?

No. The testing will only proceed for DNA samples collected using the sterile mouth swabs provided with each kit.

What is included in each DNA test kit?

Test kits for the Health & Disease, Diet & Fitness, Behaviour & Traits and Ancestry tests contain DNA collection instructions, a DNA Test Requisition Form and buccal (mouth) swabs for one individual.

DNA Relationship Test Kits contain DNA collection instructions, a DNA Test Requisition Form and buccal (mouth) swabs for the simple test option for each test. For example, the DNA Paternity Test kit contains buccal swabs for a child and an alleged father.

Can testing be performed before a child is born?

Prenatal DNA testing can be performed using a CVS sample or an amniotic fluid sample. If you are interested in proceeding with prenatal testing, the first step is to arrange an appointment for amniocentesis or CVS with your physician/obstetrician. Once the appointment is confirmed, please let us know and we will help you to initiate a file and send the collection kit directly to your physician. If you are unable to have a prenatal sample collected, please note that DNA testing can be performed on the day of birth using a mouth swab kit.

Which countries can you ship to?

The DNA collection kits can be shipped to any country in the world.

Are my results confidential?

Yes, your results are 100% confidential. No one will be able to access your account or your results unless you give them your confidential account login. You can change the password to your account at any time. Please remember to safeguard your login information and not share it with anyone.

Do I need to change my diet or fast before any of the DNA tests

No, your diet does not affect your DNA. Aside from no food or drink for just 15 minutes prior to collecting your DNA sample, there are no restrictions on your dietary intake.

This also applies for the celiac disease and lactose intolerance DNA tests, as the ingestion of gluten or dairy products are not required for accurate DNA analyses.